TicketQuarter - Privacy Policy

This website is operated by TicketQuarter a trading division of Arena and Convention Centre Liverpool Limited ("TicketQuarter") and this privacy policy forms part of our terms of use and sets out what personal data and other information we collect and how it will be used.

TicketQuarter may require certain details and personal data from you, including without limitation your name and email address. This policy is in relation to these details and any other Personal Data which TicketQuarter subsequently collects from you or about you (collectively "the Information").


For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is The ACC Liverpool Group Ltd, a company incorporated in England with registered number: 5204033 whose registered office is at Kings Dock, Liverpool Waterfront, L3 4FP. We are registered under the Act and our registered number is Z2822606.

TicketQuarter will use the Information in a variety of ways, some of which will assist and enable TicketQuarter to provide its services to its customers and prospective customers.

TicketQuarter may also unless you object retain the Information and use it for direct marketing services, e.g. TicketQuarter may send marketing information to you. Such marketing information will relate to services provided by TicketQuarter only.

TicketQuarter reserves the right to report any activity which TicketQuarter suspects violates any relevant laws or regulations to the appropriate authority. If TicketQuarter is requested by such authority for the Information TicketQuarter reserves the right to disclose it to them.

You shall indemnify and keep TicketQuarter and TicketQuarter’s directors, officers, employees and agents fully indemnified against all actions, claims, proceedings, costs and damages (including any damages or compensation paid by TicketQuarter on the advice of its legal advisors to compromise or settle any claim) and all legal costs or other expenses arising out of any breach of any representations, warranties and/or undertakings or out of any claims by a third party based on any facts which if substantiated would constitute such a breach.


All Information and will be kept as confidential and as secure as possible through the use of TicketQuarter’s secure server software. This means that the Information can only be exchanged between you, TicketQuarter and any third party to whom TicketQuarter decides to transfer the Information to for the purposes detailed above. Furthermore as required by the Act TicketQuarter follows strict security procedures in the storage and disclosure of the Information which you have given to TicketQuarter, to prevent unauthorised access.

TicketQuarter uses industry standard practices to safeguard the confidentiality of the Information. TicketQuarter treats the Information as an asset that must be protected against loss and unauthorised access. TicketQuarter employees use many different security techniques to protect the Information from unauthorised access. However, "perfect security" does not exist on the Internet.


Under the Act an individual is entitled on the payment of a fee, to be given a description of all personal data TicketQuarter holds about the individual, the purposes for which this is being processed and the recipients to whom this may be disclosed. Individuals also have the right to have communicated to them in an intelligible form the information constituting the Personal Data and any information available to TicketQuarter as to the source of that Personal Data. If you require any further information on this point, please contact TicketQuarter at 0844 8000 410 (calls cost 5p per minute plus your phone company's access charge).


TicketQuarter reserves the right to vary the terms of this privacy policy from time to time. Such variations become effective immediately upon the posting of the varied privacy policy on the Website. By continuing to use the Website after such posting you will be deemed to accept such variations. You should visit this page periodically to review the current version of this privacy policy as this will be binding on you.

In the event that any term of this privacy policy is held to be invalid, unlawful, void or for any reason unenforceable, that term shall be deemed severable and the remainder of this privacy policy shall remain valid and enforceable. No waiver of any term of this privacy policy shall be deemed a further or continuing waiver of such term or any other term.

Except as expressly provided in additional terms of use for areas of the Website, this privacy policy and terms of use constitutes the entire agreement between you and TicketQuarter with respect to your use of the Website. Where such areas are subject to additional terms of use, by using such areas or any part thereof, you agree to be bound by such additional terms applicable to such areas.

For the avoidance of doubt nothing in these terms and conditions shall confer on any third party any benefit or the right to enforce any terms contained herein.


If you wish to be taken off TicketQuarter’s records please email customerservice@ticketquarter.co.uk.